Privacy Policy
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Introduction
MosVeda Marketing ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
What Data We Collect
We collect information from you in several ways:
Information You Provide Directly
- Newsletter Signup: When you subscribe to our newsletter through our website, we collect your email address. This form is powered by Netlify Forms.
- Intake Forms: When you submit an audit intake form, we collect:
- Your name and contact information
- Company name
- Business website URL
- Phone number (if provided)
- Any other information you choose to include
- Contact Forms: When you contact us with questions or requests, we collect your name, email address, and message content.
Information Collected Automatically
- IP Address: Your internet protocol (IP) address is automatically logged when you visit our website.
- Analytics Data: We use Google Analytics to track how you interact with our website, including pages visited, time spent on pages, and click behavior.
- Browser Information: We may collect information about your browser type, operating system, and device.
- Cookies: We use cookies to enhance your experience and track website performance (see Cookies & Tracking section below).
Information We Do Not Collect
At this time, we do not process payments on our website, so we do not collect credit card numbers, banking information, or other payment data. Payment processing may be added in the future, at which time this policy will be updated.
How We Use Your Data
We use the information we collect for the following purposes:
- Delivering Services: To provide marketing audit services, respond to your inquiries, and send you relevant audit reports and findings.
- Communication: To send you newsletters, service updates, and respond to your messages.
- Website Improvement: To analyze website usage patterns, identify technical issues, and improve the overall user experience.
- Marketing: To better understand your needs and provide more targeted and relevant content (where permitted by law).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Fraud Prevention: To detect and prevent fraudulent activities and abuse of our services.
We will not use your data for purposes not listed here without obtaining your prior consent.
Data Retention Policy
We retain your data only as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Newsletter Emails: We retain email addresses until you unsubscribe. You can unsubscribe at any time by clicking the unsubscribe link in any newsletter we send.
- Intake Form Data: We retain intake form submissions for the duration of our business relationship plus three (3) years to maintain records for service delivery and legal compliance.
- Contact Form Data: We retain contact form submissions for one (1) year unless they become part of an ongoing business relationship, in which case we follow the intake form retention period.
- Analytics Data: Google Analytics data is automatically aggregated and anonymized. Individual user analytics data is retained for 26 months.
After the retention period expires, we will securely delete your data unless we are required by law to retain it longer.
Google Analytics Disclosure
Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to help us analyze how users interact with our site.
What Google Analytics Collects
- Pages you visit
- Time spent on each page
- Referring website
- Device information (type, browser, operating system)
- Geographic location (based on IP address)
- Events and interactions
Google's Data Use
Google may use the data collected to:
- Provide and improve Google services
- Display ads tailored to your interests across the internet
- Share aggregated, anonymized insights with third parties
Opting Out of Google Analytics
You can opt out of Google Analytics tracking by:
- Installing the Google Analytics Opt-out Browser Add-on
- Adjusting your Google Ads settings at myaccount.google.com
- Enabling "Do Not Track" in your browser settings
For more information about Google's privacy practices, visit Google's Privacy Policy.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe.
Right to Deletion
You have the right to request that we delete your personal data, subject to certain exceptions (such as legal obligations to retain the data).
Right to Opt-Out
You can unsubscribe from our mailing lists at any time by clicking the "unsubscribe" link in any email we send you, or by contacting us directly.
Right to Data Portability
You may request that we provide your data in a portable format so you can transfer it to another service provider.
Right to Correct Inaccurate Data
If you believe we hold inaccurate or incomplete information about you, you have the right to request corrections.
How to Exercise Your Rights
To exercise any of these rights, please contact us at hello@mosvedamarketing.com with your request. We will respond within 30 days (or as required by applicable law).
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's access to our services.
If you believe we have collected information from a child under 13, please contact us immediately at hello@mosvedamarketing.com.
North Carolina Compliance
MosVeda Marketing is based in Charlotte, North Carolina. Our privacy practices comply with North Carolina state laws, including the North Carolina Consumer Protection Act and any applicable data privacy regulations.
North Carolina residents have the same privacy rights outlined in this policy, including the right to access, delete, and request corrections to their personal information.
California Residents (CCPA Awareness)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Your California Privacy Rights
- Right to Know: You can request what personal information we collect, use, share, and sell
- Right to Delete: You can request deletion of personal information we have collected
- Right to Opt-Out: You can opt out of the sale or sharing of your personal information (we do not currently sell or share your data)
- Right to Correct: You can request correction of inaccurate personal information
- Right to Limit Use: You can limit our use of sensitive personal information
Exercising CCPA Rights
To exercise your CCPA rights, please submit a request to hello@mosvedamarketing.com. Include "CCPA Request" in the subject line and specify which right you are exercising. We will verify your identity and respond within 45 days (or as required by law).
You may also designate an authorized agent to make requests on your behalf by providing written consent.
No Discrimination
We will not discriminate against you for exercising your CCPA rights. We will not deny you services, charge you different prices, or provide different quality of service because you have exercised your privacy rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure HTTPS connections for all data transmission
- Limited access to personal data to authorized personnel only
- Regular security assessments and updates
- Secure data storage practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You acknowledge the inherent security risks of transmitting information over the internet and agree that we are not responsible for any breach of security unless it results from our negligence or willful misconduct.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Effective Date" at the top of this policy.
If we make significant changes that materially affect how we use your data, we will notify you via email (if you have provided one) or by posting a prominent notice on our website. Your continued use of our website or services after such changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
MosVeda Marketing
Charlotte, NC
Email: hello@mosvedamarketing.com
We will respond to all privacy inquiries within 10 business days.
Your privacy is important to us. If you have concerns about how your data is being handled or if you believe your privacy rights have been violated, please reach out. We are committed to resolving any issues promptly and fairly.